Privacy Policy of Energenesis Biomedical

(Effective Date: Nov 22, 2024)

At Energenesis Biomedical Co., Ltd, we are committed to protecting the personal information of our customers and stakeholders. This Privacy Policy outlines how we collect, use, and manage personal information, ensuring compliance with applicable laws and regulations.

1. Collection of Personal Information

We will collect personal information by lawful and appropriate means and will inform you of the purpose of the collection when obtaining your information.

2. Purpose of Use of Personal Information

We use the personal information collected for the following purposes. Personal information will not be used beyond these purposes unless we obtain your prior consent:

For Customers:

1. To deliver requested materials, documents, or products (e.g., printed matter, direct mail, etc.).
2. To provide information on our products and services.
3. To inform you about events organized by us (e.g., seminars or exhibitions).
4. To conduct surveys and send rewards.
5. To ship ordered products directly to customers.
6. To provide after-sales service and repair support for products purchased from us.
7. To ensure appropriate usage of our products or services.
8. To analyze and improve the effectiveness of our advertising platforms (e.g., website, newsletters, email campaigns).
9. For other purposes individually specified in our services.

For Business Partners:

1. To prepare, execute, and manage contracts and transactions.
2. To communicate as necessary regarding business relationships.

For Employees:

• To manage employment (e.g., payroll, taxation, health, pensions, insurance, and internal communications).

For Job Applicants:

• To provide recruitment-related information and manage hiring processes.

For Security Camera Footage:

• To ensure safety and prevent crime or disasters.

General Purposes:

• To respond to inquiries, consultations, and complaints.

3. Joint Use of Personal Data

We may share personal data within our group companies to provide comprehensive services, ensuring it is handled under appropriate management.

4. Disclosure to Third Parties

We will not disclose or provide personal information to third parties without prior consent, except in cases required by law or where it is necessary to protect life, health, or property.

5. Outsourcing of Personal Data Handling

When outsourcing tasks such as delivery, we select contractors with sufficient data protection measures. Contracts ensuring confidentiality and proper handling of personal information will be in place.

6. Voluntary Provision of Personal Information

Providing personal information is voluntary. However, refusal to provide certain information may prevent us from offering specific services mentioned above.

7. Management of Personal Information

We maintain an internal management system to ensure the security of personal information and appoint a Data Protection Officer (DPO) responsible for overseeing compliance with this policy.

8. Requests for Disclosure, Correction, or Deletion

You have the right to request notification, disclosure, correction, addition, deletion, or suspension of your personal information. Upon verifying your identity, we will promptly respond. If unable to fulfill your request, we will provide a reason without delay.

For requests, please contact: Business Development Division

Email: bio@energenesis-biomedical.com
Phone: +886 -2- 2627-0835 ext. 803

9. Security Measures

We use SSL encryption for data transmission from our website to prevent unauthorized access, data interception, or tampering.

10. Use of Cookies

Our website may use cookies to enhance user experience and provide better services. You can disable cookies through your browser settings; however, some services may be unavailable as a result.

11. Analytics Tools

We use tools such as Google Analytics and Microsoft Clarity for traffic analysis to improve website content. These tools collect data anonymously and do not identify individuals. You may opt out of data collection by disabling cookies.

12. Policy Updates

This Privacy Policy may be updated to reflect changes in laws, regulations, or company policies. Changes will be posted on our website without prior notice.

13. Data Protection Officer

We appoint a Data Protection Officer to ensure the proper and safe handling of personal information.

Contact Information:

Energenesis Biomedical Co., Ltd.
6F.-3, No.21, Ln.583, Ruiguang Rd., Neihu Dist., Taipei 11492, Taiwan

Phone: +886 -2- 2627-0835
Fax: +886 -2- 2027-0836